The information on this site is intended solely for the internal use by Duke University Health System, its medical staff, clinicians and staff and any and all content or services available on or through this website is prohibited to be shared with external parties with the exception of those marked as patient communications that would be disclosed to patients.


Document Library Navigation and Search Tips

Title Description Tags
Halyard N95 Respirator Seal Check Instructions

This document illustrates seal check instructions for the Halyard N95 respirator. While this guide was made for the Halyard brand of N95 respirators, the same principles of fit testing apply to other types of respirators. Uploaded 05.26.21.

N95, PPE, Donning & Doffing
Employee Role Instructions at Drive-Up Collection Sites

This document outlines the roles of each staff member at drive-up collection sites (i.e., swabber, spotter, runner and doc of the day). Uploaded 03.30.20

Ambulatory DPC, Drive-Up Testing
COVID-19 Vaccination Information for Patients

This information is now available as a smarphrase (dot phrase) to provide to patients with information about our COVID-19 vaccine (vaccination) distribution plan. Uploaded: 1.22.21

Patient Communication and Signage
Attention at Check-in (Spanish)

Front desk poster in Spanish (8.5 x 11). Uploaded 03.21.20

Patient Communication and Signage, Spanish
Disruptive Patient/Visitor Sign

This sign may be displayed to highlight our disruptive patient & visitor policy. This is a reminder for patients and visitors that we will not tolerate aggressive behavior at Duke Health. It also highlights how our team values diversity and treats everyone with respect. Uploaded 08.04.20

Operations and Visitation, Patient Communication and Signage
DPC Patient and Visitor Screener Information IR Thermometer Use

This document includes guidelines for Duke Primary and Urgent Care practices about using infrared thermometers for screening patients and visitors. The document also includes excerpts from the manufacturer’s operating instructions. Uploaded 05.21.20

Ambulatory DPC
DUHS Inmate Patient PPE Guidelines

This document can be accessed through the Secure Policy Center. It outlines the following: inmate patient transport guidelines, guard PPE for rooms with and without a window, and patient safety requirements. Uploaded 05.07.21

PPE
COVID-19 Vaccines for Homebound Patients

COVID-19 vaccines for homebound patients residing in Durham County are now available through a partnership between the Durham County Community Paramedics and the Durham County Health Department. This initiative serves to identify patients who are unable to safely access the COVID-19 vaccine outside of their home due to health or mobility, and provide the vaccine to patients in their home. Referrals for Duke patients can be e-mailed to Elissa Nickolopoulos, MSW, LCSW-A at elissa.rumer@duke.edu.  All referrals must contain patient's name, MRN, preferred phone number, allergies, preferred phone number and alternative contacts (if applicable). Documentation of patient's verbal consent for referral to Community Paramedics must be documented in patient's chart prior to making the referral. Uploaded 6.24.21

Vaccine
Know Share Do 3.31.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.31.20.

Know Share Do, FAQs and Talking Points
DUH COVID Vaccine Clinic - NCID Access

For those interested in serving in the role of Vaccinator or Registration, this document gives instructions to register for NCID access. Updated 02.09.21

Vaccine
FAQs for Pregnant Healthcare Workers

Frequently asked questions for pregnant healthcare workers amid COVID-19. Uploaded 03.27.20

Employee Health, FAQs and Talking Points, Safe Return On-site
Know Share Do 08.26.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 08.26.20.

Know Share Do, FAQs and Talking Points
Special Droplet and Special Droplet & Contact Sign Ordering Reference

Special Droplet and Special Droplet & Contact signs are now available for order in Eprint. This document is a reference that provides guidance to order these signs. Uploaded 06.05.20

PPE Signage-Clinical, PPE, Clinical Guidance and Forms (General), High-risk Populations
N95 Mask Collection Standard Work for DPC

This document includes standard work instructions for collecting N95 masks at the end of Duke Primary and Urgent Care team members’ shifts. Uploaded 04.22.20

Ambulatory DPC
Know Share Do 08.02.21

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 08.02.21.

Know Share Do
Neurology: Triage Policy for Performing Clinical Evoked Potentials on COVID-19 Patients

This document contains the triage algorithm for determining medical necessity and urgency of Clinical Evoked Potential (EP, VEP, SEP, BAEP) studies on patients with a suspected or confirmed COVID-19 infection. Uploaded 04.01.20

Neurology, Specialty Specific Guidance
Protocol for Perioperative Management of Surgical Procedures During the COVID-19 Pandemic

This document addresses perioperative management of patients presenting for surgery during the COVID-19 pandemic, including those who are KNOWN or SUSPECTED (i.e. rule-out/PUI) COVID-19 positive and need urgent surgery. Uploaded: 6.14.21

Periop Management
DUHS Privacy and Security Compliance Tips

Summary of key privacy and security compliance impacts amid COVID-19. Includes HIPAA considerations and disclosures. Uploaded 03.19.20

Privacy, HR & Team Resources
DPC Masking Refusal Standard Work

This document includes standard work instructions for different members of the Duke Primary and Urgent Care practice team to manage patients and visitors who refuse to wear a mask while in our facility. Uploaded 09.29.20

Ambulatory DPC, Clinical Guidance and Forms (General)
Patient Letter for Updated Visitor Restrictions Effective August 30, 2021 – English

This is a letter to provide patients that outlines our current visitor restrictions in place. The letter explains our updated restrictions in place in our hospitals, outpatient surgery and outpatient clinics. This version of the letter is in English. Uploaded 08.25.21

Patient Communication and Signage, Operations and Visitation
Know Share Do 4.29.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.29.20.

Know Share Do, FAQs and Talking Points
COVID-19 Pfizer-BioNTech Vaccine (EUA) Consent Form (Ages 12-15)

This is the consent form necessary for minors receiving the Pfizer-BioNTech COVID-19 Vaccine.  Updated 08.25.2021

Vaccine, Additional Vaccinator Info
Recommendations for Discharging COVID-19 Positive Inpatient Who Continues to Require Isolation Precautions

This document includes recommendations for healthcare workers to safely discharge a COVID-19 positive inpatient who continues to require isolation precautions. Uploaded 04.03.20

PPE, Clinical Guidance and Forms (General), Discharge Instructions
Know Share Do 03.29.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.29.21.

3.26 Know Share Do

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.26.20.

Know Share Do, FAQs and Talking Points
Patient/Visitor Letter Regarding Duke Health Network Access Update

Duke Health is enacting additional network security measures to help mitigate an ongoing and serious cyber threat and protect our patients, staff and infrastructure. Effective immediately, all devices connected to the Duke Health network will be prevented from accessing personal email and social media accounts. We understand that this necessary precaution will not be easy for many of our team members and patients. This letter may be used to explain this update to our patients and visitors. Uploaded 11.01.20

Patient Communication and Signage, Operations and Visitation
Know Share Do 7.1.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 07.01.20.

Know Share Do, FAQs and Talking Points
Position Statement and FAQs for Antibody Testing

This document provides guidance to physicians to facilitate conversations with patients regarding requests for antibody testing for COVID-19 (SARS-2-CoV). Uploaded 05.08.20

Clinical Guidance and Forms (General), FAQs and Talking Points, Testing Guidance
Community COVID Vaccine Clinic 9.11.21

Community COVID Vaccine Clinic information for event on Saturday, September 11, 2021.

Isolation Procedures and COVID-19 Testing for Asymptomatic Immunocompromised Patients in the Inpatient Setting

This document provides guidance on testing and isolation procedures for the hematopoietic stem cell transplants (HSCT), solid organ transplants (SOT) and acute leukemic patients who are admitted to the hospital. Uploaded 07.02.20

Clinical Guidance and Forms (General), Pediatrics, High-risk Populations
Know Share Do 04.19.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.19.21.

Know Share Do
Face Masks and Face Shields: Instructions for Extended Use and Reuse

This document provides important clarifications on donning and doffing for extended use and reuse of face masks (including surgical masks, tie masks, and earloop/procedural masks) and face shields for all healthcare workers providing care to patients with known or suspected COVID-19 infection. Updated 04.20.20

PPE
Vaccination Talking Points for Patients and Community

These talking points can be used to help answer questions from patients and the community the COVID-19 vaccination. They have recently been updated to address questions regarding the safety of the vaccines, how to join our vaccination waiting list and whether patients can choose which vaccine they will receive. Uploaded 3.5.21

FAQs and Talking Points, Patient Communication and Signage
Know Share Do 07.20.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 07.20.20.

Know Share Do, FAQs and Talking Points
Patient email update sent on 5.15.2020

This patient email was sent on 5.15.20 and talks about the importance about not delaying needed care and the safety measures Duke Health has put into place. Uploaded 05.15.20

Patient Communication and Signage
Telephone Visit- PHQ2/9 Pre-visit Screening

This document is standard work instructions for conducting pre-visit behavioral health screening for Duke Primary Care patients. Uploaded 04.08.20

Ambulatory DPC
Discontinuing Pre-operative and Pre-procedural COVID-19 Testing at DUHS

In light of increased COVID-19 vaccination rates, increased availability of N95 respirators, decreased community incidence of COVID-19 infections, and decreased COVID-19 hospitalizations and deaths, Duke Health will discontinue pre-procedure and pre-operative COVID-19 testing in June for patients not requiring admission. This document gives more detail about N95 use in peri-operative and procedures spaces and includes an FAQ. Effective Tuesday, June 1, 2021, only gastroenterology pre-operative and pre-procedural COVID-19 testing will be discontinued. Effective Monday, June 14, 2021, all other pre-operative and pre-procedural COVID-19 testing will be discontinued as well. Uploaded 05.28.21.

Testing Guidance, Periop Testing
Duke Primary and Urgent Care Process Flowchart for Drive-Up Test Collection Sites

This flowchart depicts the process for drive-up test collection at DPC/DUC clinics. Uploaded 03.30.20

Ambulatory DPC, Drive-Up Testing
DUHS COVID-19 Practices and Procedures for New Employees

This document provides onboarding information for new employees. It outlines DUHS COVID-19 practices and policies. It outlines transmission of COVID-19, how we prevent transmission in a healthcare setting and our contact tracing process. Uploaded: 1.8.21

Employee Health, HR & Team Resources
NP Swab Collection and Transport Instructions

This document is for healthcare workers and provides detailed instructions for sample collection, storage and transport of respiratory virus tests. Please note: During sample collection, insert swab into posterior nasopharynx (NP) and rotate for five (5) seconds. Samples that will be sent through the pneumatic tube system within hospitals should be double-bagged before tube transport. Updated 04.15.20

Testing Guidance
Know Share Do 08.05.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 08.05.20.

Know Share Do, FAQs and Talking Points
COVID Mask guidelines to patient signage (English)

This sign instructs English-speaking patients and visitors to wear a mask at all times and shows how to put on the mask. Uploaded 05.27.20

Patient Communication and Signage
Radiology: Tips for the Radiology Department During the COVID-19 Pandemic

This document is for Radiology Department staff and lists tips for the following: PPE, environmental cleaning, procedures and managing incidental findings. Uploaded 04.16.20

Specialty Specific Guidance
Know Share Do 06.28.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 06.28.21.

Know Share Do
Going Home Well-being Checklist 8.5x11 Sign

This 8.5x11 employee-facing sign / printable resource serves as a going-home checklist to recharge. Uploaded 03.31.20

Employee Health, Well-being & Emotional Support
What to know before you go: Shifts at Duke Vaccination Clinics

This documents key facts to know before working or volunteering at a Duke vaccination (vaccine) clinic. Updated: 6.9.21

Vaccine
Telecommuting Tips for Employees

A guide for staff with tips on how to effectively work remotely. Uploaded 03.21.20

HR & Team Resources, Telework and Working Remotely
Duke Raleigh Hospital Cintas Scrub Transition

On Thursday, September 10, Duke Raleigh Hospital will begin using the scrub carrier Cintas for all work-provided scrubs in our Operating Rooms and the Duke Raleigh Hospital Eye Surgery Center. For those team members working in these areas, please review the new process for obtaining your hospital-provided scrubs. Uploaded 08.26.20

Duke Raleigh Hospital
Patient and Visitor Talking Points

This document provides employees with talking points to communicate with patients and visitors and answer common questions. It also identifies key messages to reference while communicating about our response. It outlines ideas and guidance for responding to different scenarios our team members may face with patients and visitors regarding our safety measures in place during the COVID-19 pandemic. This is for internal use only by Duke Health team members. Uploaded 05.21.21

FAQs and Talking Points, Patient Communication and Signage, HR & Team Resources
Know Share Do 4.22.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.22.20.

FAQs and Talking Points, Know Share Do
Manager Tip Sheet for Tracking Staff COVID Vaccination Status

This document contains instructions for managers to track staff COVID vaccine status. Uploaded 08.04.21

Vaccine, Employee Health
Neurology: Triage Policy for Performing EEGs on COVID-19 Patients

This document contains the triage algorithm for determining medical necessity and urgency of Electroencephalogram (EEG, long term monitoring [LTM], epilepsy monitoring) studies on patients with a suspected or confirmed COVID-19 infection. Uploaded 04.01.20

Neurology, Specialty Specific Guidance
FAQ: What to know if team members want to help at Duke’s vaccination clinics

FAQ guide for managers with team members wanting to help support vaccination clinics. Uploaded 03.08.21

Vaccine, FAQs and Talking Points
ENT/Otolaryngology: PPE Safety Protocols for ENT Clinical Care

This document is for healthcare workers and outlines the current recommendation for clarifying PPE safety protocols for ENT / otolaryngology clinical care. Uploaded 05.11.20

Specialty Specific Guidance, PPE
AVS Known COVID-19 Infection and Pregnancy

These after-visit summary instructions are for English-speaking patients who have known COVID-19 infection and are pregnant. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with COVID-19 symptoms. This document can be used as discharge instructions/after visit summary/AVS. Uploaded 09.30.20

After Visit Summary, Patient Communication and Signage
Designated Visitor FYI Flag – Maestro Care Tip Sheet

This is a tip sheet for using Maestro Care to designate a visitor for an inpatient using a FYI flag. A new Designated Visitor FYI flag will be available on Maestro Care starting 6/24/2020 to support the new visitor policy of allowing one designated visitor per inpatient. The flag can be added by inpatient nurses, case managers, inpatient and ED Financial Care Counselors and operations administrators. The name of the patient's designated visitor should be noted in the body of the FYI and should NOT be updated once designated. Uploaded 06.23.20

Operations and Visitation
PAPR Instructions for Donning, Doffing and Disinfection (Combined)

All PAPR-related instructions, including the newer 3M Versaflo and 3M Ford PAPRs as well as other brands of PAPRs used at Duke Health, are combined into one document for donning and doffing additional PPE and disinfecting the PAPR in inpatient and outpatient settings. We have addressed doffing and disinfection of loose-fitting headgear (e.g., head cover, shrouded hood) with and without an anteroom. Updated 06.15.20

PPE Signage-Clinical, PPE, Donning & Doffing
Managing children with respiratory symptoms in Periop - Fall/Winter 2021

This document outlines Duke Health's recommendation for managing children with respiratory symptoms prior to an operative procedure for Fall/Winter 2021. Uploaded 08.23.21. 

Periop Management, Periop Testing, Pediatric Specific Guidance, Pediatrics
Know Share Do 4.6.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.06.20.

Know Share Do, FAQs and Talking Points
Maestro Care Tips: How to Write an Open Note

Open Notes are progress notes that are available to patients. Most patients want to see their documentation as it is currently written, including specific medical language, as they most often share them with other providers. HOWEVER, consider alternate wording in some situations, for commonly misunderstood words, abbreviations or phrases that could be interpreted as negative. This handout provides more tips for how to write Open Notes. Uploaded 04.05.21

Maestro Care
Employee Screening Questions Sign

This sign / printable resource notifies employees they will be screened upon entry with prompting questions. Uploaded 03.26.20

Employee Health, Patient Communication and Signage, Employee Screening
Know Share Do 11.09.20

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 11.09.20.

Know Share Do, FAQs and Talking Points
Recommended Eye Protection

The attached document contains information from the Centers for Disease Control and Prevention (CDC) regarding healthcare workers caring for asymptomatic patients in areas of moderate to high community transmission wear eye protection in addition to face masks. Uploaded 09.25.20

PPE, Eye Protection
Recommended PPE for Outpatient Management of Asymptomatic Patients

This document provides recommendations for the required PPE for a variety of visits in outpatient settings with differential risk. Providers should follow Standard and Transmission-Based Precautions in addition to the precautions recommended in the Ambulatory Infection Prevention Policy. Uploaded 04.02.21

PPE, Ambulatory DPC, Ambulatory PDC
Clinical Ops KSD 9.7.21

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 9.7.21.

Guidance for Procedural Areas Caring for Suspected or Confirmed COVID-19 Patients

This guidance is for healthcare workers in procedural areas and explains when to use HEPA filters in procedural rooms for patients with suspected or confirmed COVID-19 infection. Uploaded 04.09.20

Clinical Guidance and Forms (General)
Know Share Do 04.26.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.26.21.

Know Share Do
N95s and Face Shields: Instructions for Extended Use and Re-Use

This document provides important clarifications on donning and doffing for extended use and re-use of N95s and face shields for all healthcare workers providing care to patients with known or suspected COVID-19 infection. It now includes a table on page 3 of high-risk and low-risk aerosol-generating procedures and what to do with the N95 mask following those procedures. Updated 08.27.21

PPE, N95
Chemotherapy-Tested Exam Glove Comparison

Based on supply shortages of chemotherapy-tested exam gloves, OESO and IP have evaluated and approved a number of alternative gloves that meet our high standards. This handout shows the options that are currently or may soon be distributed to help you identify these approved chemogloves and for which drugs they are appropriate. Please note: The Halyard Skybreeze nitrile exam glove is expected to replace Cardinal exam gloves as the new standard. Updated 06.17.21.

PPE
Ambulatory Clinical Triage Algorithm

This document is for call center staff to use when screening for COVID-19 symptoms and possible exposure. Uploaded 03.21.20

Ambulatory DPC
DRH Protocol for Inpatients with New Symptoms Concerning for COVID-19

This document shares protocols for inpatients who develop new symptoms that are concerning for COVID-19, what type of precautions and testing should be used, and what unit the inpatient should be assigned to based on their test results. Uploaded 07.15.20

Duke Regional Hospital, Clinical Guidance and Forms (General)
Virtual Training Information for Clinicians

Cambia Palliative Care Center of Excellence and the Institute for Human Caring are offering healthcare professionals free virtual training sessions for COVID-19 communication. These sessions will focus on 4 content areas (outpatient, ED, acute care, and ICU) and will integrate a communication framework with concrete skills to navigate advance care planning and goals of care conversations in the COVID-19 era. You may register directly through the Institute for Human Caring website. Updated 05.13.20

Patient Communication and Signage
Know Share Do 4.14.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.14.20.

Know Share Do, FAQs and Talking Points
Duke University Hospital Inpatient Restrictions

This document is a flyer for inpatients at Duke University Hospital informing them about Patient-off Unit Restrictions. Uploaded 04.14.20

Operations and Visitation, Patient Communication and Signage, Duke University Hospital
Know Share Do 06.01.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 06.01.21.

Know Share Do
Duke Primary and Urgent Care Test Collection Steps for Drive-Up Test Site

This document is the standard work for clinic staff (RNs, CMAs, Providers, Lab Tech) when performing drive-up test collections at DPC/DUC clinics. Uploaded 03.24.20

Ambulatory DPC, Drive-Up Testing
DUHS Manager’s Guide to COVID-19

This document provides a guide for managers to review key processes and protocols regarding our COVID-19 response. It includes employee onboarding materials, workspace and breakroom guidance, contact tracing process diagrams and answers to frequently asked questions. Uploaded: 01.10.21

Employee Health, HR & Team Resources, FAQs and Talking Points
Suspending Use of Contact Isolation for MRSA and VRE Colonization Patients

This document is for healthcare workers and explains DUHS' discontinuation of contact precautions for MRSA and VRE colonization patients. Uploaded 03.18.20

PPE, PPE Conservation
COVID-19 Testing for Adult Direct Admissions to Duke University Hospital

This document outlines the workflow for testing adults admitted to Duke University Hospital. It includes direct admissions from Duke South, the Cancer Center clinics and ABMT clinic. It also includes planned admissions from home with less than/more than 48 hours notice and over the weekend. Uploaded 08.05.20

Duke University Hospital, Testing Guidance, DUH Testing Guidance
COVID Mask guidelines to patient signage (Spanish)

This sign instructs Spanish-speaking patients and visitors to wear a mask at all times and shows how to put on the mask. Uploaded 05.27.20

Patient Communication and Signage
Duke University Hospital Revised Employee Identification Badge Policy | 3.30.20

New Duke ID badge guidelines for Duke University Hospital employees. Team members must wear their Duke ID badge above the waist with name and photo clearly visible at all times. Staff are also expected to wear a badge buddy, to support role clarity, as appropriate. Uploaded 03.30.20

HR & Team Resources, Duke University Hospital
New Password Policy for Duke Health Team Members

Duke Health users and sponsored guests must update passwords as soon as possible, but will not be required to change passwords in the future – unless you want to update or your password is compromised. The new password policy removes the requirement to update passwords every 180 days and requires passwords to be at least 12 characters (special characters and numbers are no longer required); however, including special characters creates a stronger password. In addition, the option to update passwords using CTRL+ALT+DEL is no longer available. This handout provides more information about this update. Uploaded 7.2.21

Going Home Well-being Checklist Digital Sign

This employee-facing digital sign offers simple steps to power down, rest and recharge. Uploaded 03.31.20

Employee Health, Well-being & Emotional Support
Patient Vaccination Appointment Waitlist 5x7 Card

This 5"x7" card (handout) is available for patients and community members to encourage them to join the waitlist for COVID-19 vaccination (vaccine). Uploaded 4.22.21

Patient Communication and Signage
Tips for Leaders to Respond to Stress

Tips for leaders to help support employees managing physical, mental and emotional health during and after a stressful event. Uploaded 03.21.20

Employee Health, Well-being & Emotional Support
Know Share Do 08.31.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 08.31.20.

Know Share Do, FAQs and Talking Points
Know Share Do 6.08.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 06.08.20.

Know Share Do, FAQs and Talking Points
Face Shield Tip Sheet

This resource can be used to help healthcare workers determine the best process for reuse and extended use of their face shield. Specifics about the disposable face shields as compared to the extended use face shields are included in this resource. Uploaded 04.22.20

PPE
Request for Pregnancy Deferment from COVID-19 Vaccine Requirement

This document is available for employees to request deferment from the COVID-19 vaccine requirement while pregnant. Uploaded 08.05.21

Vaccine, Employee Health
Perioperative Team Management for COVID19 Patient

This document is the algorithm for safe transfer of COVID/PUI Level 1 Trauma patient from Emergency Department to Operating Room. Uploaded 04.01.20

Periop Management
Process for Team Members Who Experience Side Effects After Vaccination

This guide outlines the process team members should follow should they experience side effects after the COVID-19 vaccination.  Uploaded 03.08.21

Vaccine, FAQs and Talking Points
Provider Rounding Tips for Patients on Isolation

This document is for healthcare providers and lists tips for provider rounding teams to limit in-room exposure times and number of in-room visits and to assist in bundling care for patients in isolation. Uploaded 03.22.20

Clinical Guidance and Forms (General), PPE Conservation
AVS (Spanish) Known COVID-19 Infection and Pregnancy

These after-visit summary instructions are for Spanish-speaking patients who have known COVID-19 infection and are pregnant. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with COVID-19 symptoms. This document can be used as discharge instructions/after visit summary/AVS. Uploaded 09.30.20

After Visit Summary, Patient Communication and Signage
Childcare, Eldercare, and Summer Camp Resources

A list of childcare, eldercare and summer camp options assembled for Duke employees by the School of Medicine. Uploaded 06.23.2020

HR & Team Resources, Childcare Resources
DRAH Connect with Well-Being and Emotional Support Resources

Taking care of your own well-being is vital. Duke Raleigh Hospital has resources available to help. This flyer identifies the services that are available. Uploaded 04.29.20

Employee Health, Duke Raleigh Hospital
Outpatient – 11x17 Visitor Guidelines Poster – English

This poster outlines guidelines for all visitors in our outpatient locations to follow while in our facilities. This version of the poster is in English. Uploaded 08.25.21

Visitor Restrictions
Quick Tips on Documentation and Coding During the COVID-19 Pandemic

This document offers providers tips on MaestroCare documentation and coding to accurately capture patient conditions for public health reporting, resource allocation and quality of care. Uploaded 04.06.20

Clinical Guidance and Forms (General)
Informational Handout: What is the 21st Century Cares Act?

The 21st Century Cares Act is a Federal Mandate created to prevent the blocking of electronic health information between health systems, apps and devices. This handout has more infromation about this act. Uploaded 04.02.21

Team Member Resources Sign

This sign / printable resources directs employees to contact the COVID-19 hotline or Duke Health Anywhere if they are feeling sick. Updated 05.01.20

Patient Communication and Signage, Employee Health, Employee Screening
COVID-19 Summary

This 8.5"x11" document provides patients with an overview of COVID-19 and the steps to take to protect yourself. Uploaded 11.11.20

Patient Communication and Signage
Guidance on Transfers of Care During Pandemic

This document provides general guidance to Duke Health physicians evaluating requests to accept new patients during the declared state of pandemic emergency in North Carolina. Scope includes Requests to Assume the Care of an Outpatient; Requests for Inpatient Direct Admission; Requests for Inpatient-to-Inpatient Transfers. Uploaded 07.05.20

Clinical Guidance and Forms (General)
Management of Patients with Suspected or Confirmed COVID-19 in the Outpatient Setting

This document provides recommendations for outpatient management of patients with suspected or confirmed after receiving a COVID-19 diagnosis. Uploaded 05.08.20

Clinical Guidance and Forms (General), Ambulatory DPC, Ambulatory PDC
Opioid Use Disorder Provider Training Series

Southern Regional AHEC, Durham County Public Health, Alliance Health, and Duke AHEC are partnering to offer a livestream Opioid Use Training Disorder Training series for MDs, LCSWs, RNs, CMs, Pharmacists and APPs.

Guidance for De-escalating Isolation after a Negative Test for COVID-19

The flow diagram outlines a recommended decision algorithm for symptomatic patients with a negative COVID-19 nasopharyngeal swab whose clinical presentation remains highly suspicious for active COVID-19 infection. It shows the process for updating isolation status, isolation precautions and transferring patients off a COVID-19 unit with negative COVID-19 test results. This flow diagram DOES NOT apply to asymptomatic patients. This document *no longer* reflects a change in the management of patients from skilled nursing and other congregate living facilities after COVID-19 has been ruled out. Updated 05.07.21

Clinical Guidance and Forms (General), Special Airborne Contact
Moments to Movement Focus Group Flyer

This flyer advertises focus groups for our Moments to Movement initiative. Register for a chance to be included in the focus groups. Sessions last 60 minutes, and you stay clocked in. Conducted by a neutral third-party partner. Confidential (no comments attributed to you). Session available for Spanish speakers. If selected, you will be in a group with people of similar identity. Uploaded 04.30.21

Duke Primary and Urgent Care Employee Screening Tracker

Employee screening tracker for Duke Primary and Urgent Care employees. Form captures temperature, symptoms, and exposure. See related guidelines for how to use. Uploaded 03.26.20

Ambulatory DPC, Employee Health, Employee Screening
Know Share Do 12.07.20

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 12.07.20.

Know Share Do
VPN Connection Guide

This document is for staff and provides information on how to use Virtual Private Network (VPN) AnyConnect to safely access Duke Health's network offsite. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources
Infant Negative Pressure Hood Guidance

This document provides guidance for creating a temporary negative pressure environment for infants in a shared neonatal ward requiring COVID-19 tests. Uploaded 07.21.20

Pediatric Specific Guidance
Know Share Do 5.18.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 05.18.20.

FAQs and Talking Points, Know Share Do
Duke University Hospital Conservation of Thermometers and Stethoscopes

This document lists the instructions to help conserve thermometers and stethoscopes used for all isolation patients at Duke University Hospital. Uploaded 04.06.20

Clinical Guidance and Forms (General), Operations and Visitation, Duke University Hospital, PPE Conservation
Manager Resource - Instructions for Accessing COVID-19 Vaccination Reports

Thank you for your support of our ongoing effort to enhance the safety of our workplace and community through the vaccination of our providers and staff against the COVID-19 virus. All team members and affiliates are eligible to be vaccinated. Although the COVID vaccine is not a current condition of employment, it is highly encouraged. As a manager, you should know and monitor the vaccination status of the team members in your area of responsibility through the Occupational and Environmental Safety Office reporting function. Using these instructions, please plan to run the reports most useful to you on a regular basis.  

For team members with no vaccination indicated, please plan to explore the reasons for the missing information during a one-on-one conversation. Should questions arise that you do not feel comfortable responding to, feel free to invite the team member to submit the questions to EOHWCovidVax. We suspect that many of our team members have been vaccinated at a location other than a Duke vaccination clinic. If this is the case, please ask the team member to submit documentation of vaccination to the Duke VaxTrax web form. Uploaded 5.28.21

Employee Health
Duke Primary and Urgent Care Workflow for Printing Labels at Drive-Up Test Site

This document is a tip sheet for printing labels for drive-up test collection at DPC/DUC clinics. Uploaded 03.30.20

Ambulatory DPC, Drive-Up Testing
Know Share Do 01.11.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 01.11.21.

Know Share Do
COVID-19 Duke Health Visitor Restrictions Policy Update

This document (effective March 23, 2020) applies to all visitors to Duke Health facilities and outlines current visitor restrictions. Uploaded 03.23.20

Operations and Visitation, Visitor Restrictions
Universal Testing of Adult Patients Requiring Inpatient Hospitalization at Duke University Hospital

All adult patients who have not tested positive for COVID-19 within the preceding 3 months and who are admitted to Duke University Hospital should have COVID-19 testing performed within 72 hours prior to arrival to DUH for admission or at the time of admission. Various pathways exist to test patients depending on the origin of the admission. Uploaded 08.05.20

Testing Guidance, Duke University Hospital, DUH Testing Guidance
Video and Telephone Visit Etiquette

This document shares best practices for conducting professional, engaging, and clear virtual visits with patients. Uploaded 05.27.20

Ambulatory DPC, Telehealth
Need Help With Your Zoom Interviews?

Guide on how to use Zoom to interview job candidates. In response to COVID-19, Duke University Hospital will transition to virtual interviews for non-nursing job openings. Our Central Recruitment team is available to provide assistance with setting up these interviews. Uploaded 04.16.20

HR & Team Resources, Telework and Working Remotely
Know Share Do 07.06.21

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 07.06.21.

Know Share Do
Orthopaedics: Guidance for Scheduling Follow-up Visits

This document contains clinical guidelines for Duke Orthopaedics providers to use when determining how and when to schedule follow up visits. Uploaded 03.31.20

Orthopaedics, Specialty Specific Guidance
Know Share Do 2.8.21 Know Share Do
How to Manage Emotional Health During Crisis

This document is for all staff and includes tips for managing physical, mental, and emotional health and dealing with anxiety related to a medical health crisis. Uploaded 03.21.20

Employee Health, Well-being & Emotional Support
Know Share Do 09.02.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 09.02.20.

FAQs and Talking Points, Know Share Do
Federal Medical Complex Butner Federal Forensic Patient Care

This document can be accessed through the Secure Policy Center. This document outlines care policies and FAQs for the care of forensic patients from Butner Federal Medical Complex (FMC). These policies address the care of an inmate patient who is under the legal custody of law enforcement or a correctional facility. Uploaded 06.05.20

Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Clinical Guidance and Forms (General), High-risk Populations
Head Covering PPE Recommendations

Head coverings, including bouffant caps, headbands with buttons and surgical caps, are not CDC recommended or required PPE for the care of suspected or confirmed COVID-19 patients (outside of performing sterile procedures). This document provides more information about DUHS recommendations on head coverings for our team members. Uploaded 04.22.20

PPE
Receiving Your COVID-19 Vaccine: The Timeline

Duke University Health System team members must complete their COVID vaccine series or receive an approved medical/religious exemption as a condition of employment. This document includes key deadlines. The deadline for policy compliance is 10 a.m. Tuesday, September 21, 2021. Questions? Visit covid-19.dukehealth.org/vaccine-information or email EOHWCovidVac@duke.edu Uploaded: 08.05.21

Vaccine, Employee Health
DPC Nurse/Lab Visit recommendations in response to COVID 19

This document lists recommended changes to nurse and lab visits for Duke Primary Care practices due to COVID-19. Uploaded 04.01.20

Ambulatory DPC
Patient email update sent on 3.9.21

This patient email was sent on the week of 3.8.21 and explains current vaccination eligibility information . Uploaded 03.12.21

Ability to Work/Return to Work for Healthcare Providers

Guidelines for healthcare providers (HCPs) with known or suspected COVID-19 infection, including return to work criteria and protocol. Updated 12.8.20

Employee Health, Safe Return On-site
AVS (Spanish) Known COVID-19 Infection in Immunocompromised Patients

These after-visit summary instructions are for Spanish-speaking patients who have known COVID-19 infection and are immunocompromised. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with COVID-19 symptoms. This document can be used as discharge instructions/after visit summary/AVS. Uploaded 09.30.20

After Visit Summary, Patient Communication and Signage
Patient Masking Update Letter – Spanish

This patient letter can be used to help team members communicate inpatient masking updates with patients. This version of the letter is in Spanish. Uploaded 06.23.20

Patient Communication and Signage
Key Messages for Communicating Enhancing Patient Access to Care

These are approved key messages to share with our patients about how our team is committed to safety while we prepare for this next phase of our response. Uploaded 04.29.20

Patient Communication and Signage, FAQs and Talking Points
Outpatient – 11x17 Visitor Guidelines Poster – Spanish

This poster outlines guidelines for all visitors in our outpatient locations to follow while in our facilities. This version of the poster is in Spanish. Uploaded 08.25.21

Visitor Restrictions
DRH Protocol for Perioperative Management of Surgical Procedures During the COVID-19 Pandemic

This document addresses perioperative management of patients who are KNOWN or SUSPECTED (i.e. rule-out) COVID-19 positive and need urgent surgery. Patients who do not fall into those categories will continue to be managed in the usual fashion. Uploaded 04.04.20

Periop Management, Duke Regional Hospital
21st Century Cares Act Training Presentation

The 21st Century Cares Act is a federal mandate created to prevent the blocking of electronic health information between health systems, apps and devices. This presentation (training) provides more information about this act and how it impacts our providers.

Maestro Care
Visitor Restrictions Front Desk Screening Sign

This sign alerts visitors to stop at the front desk for screening to prevent the spread of illness. Uploaded 03.26.20

Patient Communication and Signage, Visitor Restrictions
Know Share Do 11.16.20

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 11.16.20.

Know Share Do, FAQs and Talking Points
Know Share Do 07.06.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 07.06.20.

FAQs and Talking Points, Know Share Do
Guidance for Providing Telehealth Services During the COVID-19 Pandemic

This document provides guidance on the use of telehealth visits or services during the COVID-19 pandemic. Uploaded 05.10.20

Telehealth
Clinical Ops KSD 9.13.21

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 9.13.21.

Know Share Do 4.10.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.10.20.

Know Share Do, FAQs and Talking Points
Know Share Do 05.03.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 05.03.21.

Know Share Do
Letter to Duke Primary Care and Duke Urgent Care Employee with COVID-19 Symptoms

This letter should be given to Duke Primary and Urgent Care employees who are experiencing COVID-19 symptoms, directing them on next steps. Uploaded 03.26.20

Ambulatory DPC, Employee Health
COVID-19 Vaccine FAQs for Duke Health Team Members

This document includes frequently asked questions from Duke Health team members and learners about the COVID-19 vaccine. It includes general questions about the vaccine and questions to address specific issues for Duke Health team members. Updated 1.22.21

FAQs and Talking Points
CISCO Webex Guide

This document is for all staff and explains how to use Cisco WebEx Conferencing application to conduct virtual meetings. It provides details on video and audio conferencing via desk phones, PC, mobile devices and conference rooms. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources
Know Share Do 07.22.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 07.22.20.

Know Share Do, FAQs and Talking Points
Daily Moments of Well-Being for Meetings and Huddles

Use these scripts​ to help quickly integrate the science of well-being into your huddles and meetings. Uploaded 05.19.20

Well-being & Emotional Support
Pandemic Response Network: Duke Community Health Watch

This document includes answers to common questions about the Pandemic Response Network’s Duke Community Health Watch COVID-19 study. Uploaded 04.14.20

FAQs and Talking Points, Patient Communication and Signage
Estimated Glomerular Filtration Rate Will Now Be Calculated Without a Race-Based Correction Coefficient

Historically, estimated glomerular filtration rate (eGFR) was calculated using a formula that included a person's body habitus, age, sex, serum creatinine, and race. Recently, the validity and appropriateness of a race-based correction to eGFR has been questioned; in response, the American Society of Nephrology and the National Kidney Foundation have reviewed the data underlying the race-based correction and determined that race can be removed from eGFR calculations as work continues for a new national standard. Beginning June 15, 2021, Duke Health is eliminating the race-based correction coefficient from eGFR. More information about this update is available in this document. This is a first step in preparation for national guidelines that will standardize measurements of kidney function and will help ensure that our patients receive care that is fair, just, and free of bias. Uploaded 6.4.21

Clinical Guidance and Forms (General)
Duke Primary Care Coumadin Process Addendum for COVID-19

This document is an addendum to the Coumadin care process during the COVID-19 response. Updated 05.07.21

Ambulatory DPC
FAQ: Answers to Your Most Common Questions Regarding Commercially Available COVID-19 Tests and Testing at Duke Health

This FAQ provides answers to commonly asked questions about commercially available COVID-19 tests (testing) and the tests available at Duke Health. Uploaded 1.20.21

Testing Guidance
3.16 Know Share Do

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.16.20.

Know Share Do, FAQs and Talking Points
Universal Testing of Pediatric Patients Requiring Inpatient Hospitalization at Duke University Hospital

All pediatric patients admitted to Duke University Hospital who have not tested positive for COVID-19 within the preceding 3 months should have COVID-19 testing performed within 72 hours of their admission or at the time of admission. Various pathways exist to test patients depending on the origin of the admission. Uploaded 08.06.20

Pediatrics, Testing Guidance, Duke University Hospital, Pediatric Specific Guidance, DUH Testing Guidance
Masking Guidance for Patients and Visitors (Spanish)

This guidance is for Spanish-speaking patients and visitors who are required to wear a mask while in common areas of Duke hospitals and clinics. It provides reminders in words and icons about hand hygiene and best practices for wearing masks during the COVID-19 pandemic. Uploaded 08.18.20

Patient Communication and Signage
Discounted Hotel Rates for Duke Raleigh Hospital Team Members

The attached document contains a list of discounted hotels for Duke Raleigh Hospital team members. Uploaded 04.16.20

HR & Team Resources, Employee Health, Duke Raleigh Hospital
Know Share Do 07.12.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 07.12.21.

Know Share Do
How to Create and Award COVID Shifts

This how-to guide / job aide for staffing leaders for how to create and award COVID shifts in DukeShift. Uploaded 03.31.20

HR & Team Resources, Redeployment & Staffing Hub, Availability for Work & Pay Practices
COVID-19 Safety Protocols Remain in Place Sign

All patients, visitors and team members must continue following all COVID-19 safety protocols, even if they have received vaccination. This includes: completing safety screenings, wearing a mask, maintaining distance from others and washing your hands and sanitizing. This sign is available for patients, visitors and team members to remind them to continue practicing healthy behaviors and following policies even if they have been vaccinated (vaccine). Uploaded: 5.14.21

Patient Communication and Signage
Self-care Tips After Stressful Events

This document is for all staff and can help people recognize common reactions to stressful events and how to cope using positive self-care behaviors. Uploaded 03.21.20

Employee Health, Well-being & Emotional Support
Know Share Do 09.09.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 09.09.20.

Know Share Do, FAQs and Talking Points
Pandemic Response Network (SPANISH)

This document in SPANISH includes answers to common questions about the Pandemic Response Network’s Duke Community Health Watch COVID-19 study. Uploaded 06.08.20

FAQs and Talking Points, Patient Communication and Signage
Isolation Cart PPE Table

This table will be paired with each isolation PPE cart and provides streamlined information about the supplies that are needed for providing care for patients with known or suspected COVID-19. Please remember that supplies may come from different manufacturers or be different colors, but they have all gone through a rigorous approval process and provide the same level of protection for our team members. Please note that this information does not replace existing information on the PPE documents guide website; it is designed to showcase information from the various COVID-19 resources on recommended PPE use for DUHS team members in a simplified one-page resource. Uploaded 04.22.20

PPE Signage-Clinical
DRH Workflow for Inpatient COVID Vaccination

COVID-19 vaccination is now available for administration to inpatients at DRH, including first and second doses of vaccine, per patient or provider request.  Ordering providers should perform a risk assessment to ensure clinical stability of their patients prior to receiving vaccine and request vaccine type based on the patient and/or their preference as well as based on first dose when applicable.  Vaccination should be deferred in patients who have abnormal vital signs, worsened oxygenation status, or acute mental status or functional status changes relative to baseline, active COVID-19 infection, or who have received COVID-19 monoclonal antibody treatment within 90 days.
 
At this time, COVID-19 vaccine administration to DRH inpatients will be coordinated by members of the Clinical Nurse Specialist team with the bedside RN. DRH providers should follow this workflow (link to flow diagram) Monday to Friday by placing a medication message for vaccine administration. We ask that providers initiate this process as soon as appropriate during the patient’s admission so that arrangements can be made for administration prior to the day of discharge.

Uploaded 8.6.2021

 

Vaccine
Inpatient/ED: How to Don and Doff PPE

This document contains three 11x17 posters for inpatient/ED healthcare workers showing steps for donning and doffing PPE, including with and without an anteroom. Updated 08.27.21

PPE Signage-Clinical, Donning & Doffing
Know Share Do 3.15.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.15.21.

Know Share Do
3.23 Know Share Do

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.23.20.

Know Share Do, FAQs and Talking Points
AVS Known COVID-19 Infection in Immunocompromised Patients

These after-visit summary instructions are for English-speaking patients who have known COVID-19 infection and are immunocompromised. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with COVID-19 symptoms. This document can be used as discharge instructions/after visit summary/AVS. Uploaded 09.30.20

After Visit Summary, Patient Communication and Signage
Team Member Visitor Restrictions Update June 23

This document includes an email update that was distributed to all Duke Health employees on the morning of June 23rd. This update included important policies regarding our updated visitor restrictions for inpatients and outpatients. Uploaded 06.23.20

Visitor Restrictions, Operations and Visitation
Know Share Do 4.30.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.30.20.

Know Share Do, FAQs and Talking Points
Inpatient – 11x17 Visitor Guidelines Poster – English

This poster outlines guidelines for all visitors in our inpatient locations to follow while in our facilities. This version of the poster is in English. Uploaded 08.25.21

Visitor Restrictions
DUHS Patient Education for COVID-19

This document provides COVID-19 patient education resources available in Maestro Care. Uploaded 04.06.20

Patient Communication and Signage
21st Century Cares Act Training Sessions Information

The 21st Century Cures Act is a federal mandate that requires health organizations to provide patients with timely access to their electronic health information. In compliance with the Cures Act and effective April 11, 2021, Duke Health will immediately release the majority of clinical notes (inpatient and outpatient) as well as laboratory, pathology, and imaging results to patients via their Duke MyChart accounts. There are options for not sharing and/or delaying release but this requires documentation of a specific reason. Training sessions are linked in this document. Uploaded 04.02.21

Maestro Care
Clinic Employee and Patient/Visitor Screening Signs

These 22x28 signs alert employees, patients and visitors of screening. Uploaded 03.26.20

Patient Communication and Signage, Employee Screening
DUH Flowchart – Patients Arriving to Duke North Admissions

This flowchart depicts the process for confirming the COVID-19 status for patients arriving to Duke North. The admissions office should review the patient’s encounter to determine if there is a documented COVID-19 test and the appropriate steps to admit the patient. Uploaded 11.18.20

Duke University Hospital, DUH Testing Guidance, Testing Guidance
DUH Algorithm for Testing Interfacility Transfer Patients

This algorithm shows the workflow and inclusion/exclusion criteria for testing patients on arrival to DUH who are transferred from Outside Facilities. Uploaded 09.14.20

Operations and Visitation, Testing Guidance, Duke University Hospital
Duke Primary Care Quick Reference Guide for Scheduled, Chargeable Telephone Visits

This document is a quick reference guide (tip sheet) for Duke Primary Care (DPC) providers on conducting scheduled, chargeable telephone visits. Uploaded 05.10.20

Telehealth
Unexpected COVID Positive Patient DRH Workflow

If a patient unexpectedly tests positive for COVID-19, please follow this workflow at Duke Regional Hospital, to include placing the patient on special airborne contact isolation, as well as following these important steps for the provider, charge nurse, nurse manager and Infection Prevention. Last updated 9/10/21.

Getting Through The Day with Your Mask

This flyer contains tips for staff on how to go about their day with masks on and how to properly remove and store their mask while eating, drinking and going to the restroom. English version. Uploaded 04.10.20

Employee Health, PPE Signage-Clinical
DUH Inpatient COVID-19 Vaccination Workflow

This document includes the workflow for Duke University Hospital inpatients to receive a COVID-19 vaccine. Uploaded 07.06.21

Duke University Hospital, Clinical Guidance and Forms (General), Vaccine
Duke Primary and Urgent Care Employee COVID-19 Risk Screen Guidelines

Employee screening guidelines for nurse managers to screen Duke Primary and Urgent Care employees upon arrival. Use together with Duke Primary and Urgent care Employee Screening Tracker. Uploaded 04.10.20

Ambulatory DPC, Employee Health
Emergency Use Authorized Monoclonal Antibody Infusion for Mild/Moderate COVID-19: Guidance for Referring Duke Clinicians

 

This document provides guidance for referring Duke clinicians for Emergency Use Authorized Monoclonal Antibody Infusion (MAB) for Mild/Moderate COVID-19. COVID-19 MABs are investigational drugs with Emergency Use Authorization (EUA) from the FDA. MAB infusions are associated with reduced rates of hospitalization, especially among patients at HIGH RISK of disease progression. If administered, the medication is free o Patients may be charged for the actual infusion and monitoring. If the patient is enrolled in a CLINICAL TRIAL, the infusion and monitoring will be covered by the trial. Uploaded 5.28.21

Clinical Guidance and Forms (General)
Guidance for Person Under Investigation for COVID-19

This NC DHHS form is for any person under investigation being tested for COVID-19. Uploaded 03.21.20

Ambulatory DPC
Duke Raleigh Hospital COVID-19 EVS Room Cleaning Procedure

This document includes guidelines for Duke Raleigh Hospital EVS team members on cleaning procedures for inpatient rooms during the COVID-19 response. Uploaded 7.22.20

PPE, Clinical Guidance and Forms (General), Duke Raleigh Hospital
Tips for Student Participation in Telehealth and Secure Chat

This document contains tips for student participation in telehealth and secure chat opportunities. Uploaded 05.19.20

Telehealth
Masking Guidance for Patients and Visitors

This guidance is for patients and visitors who are required to wear a mask while in common areas of Duke hospitals and clinics. It provides reminders in words and icons about hand hygiene and best practices for wearing masks during the COVID-19 pandemic. Uploaded 08.18.20

Patient Communication and Signage
Know Share Do 06.07.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 06.07.21.

Know Share Do
Duke Primary Care Standard Work Guidelines for Temporary INR Clinic

This document is the standard work for LPNs, RNs, and providers for INR clinic during the COVID-19 response. Uploaded 03.30.20

Ambulatory DPC
Know Share Do 01.13.21

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 01.13.21.

3.19 Know Share Do

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.19.20.

Know Share Do, FAQs and Talking Points
Disruptive Patient and Visitor Banner: Duke Raleigh Hospital

This banner may be displayed to highlight our disruptive patient & visitor policy. This is a reminder for patients and visitors that we will not tolerate aggressive behavior at Duke Health. It also highlights how our team values diversity and treats everyone with respect. Uploaded 08.07.20

Operations and Visitation, Patient Communication and Signage, Duke Raleigh Hospital
Infection Prevention Highlights to Prevent Team Member Exposure

The Infection Prevention Highlights to Prevent Team Member Exposure document outlines many of the measures we have implemented at Duke Health to keep our team members safe while continuing to provide high-quality care to our patients. This is intended to provide to team members with a key overview of many of the changes made to operations, guidance and recommendations to protect our patients, visitors and each other. Uploaded 06.02.20

Clinical Guidance and Forms (General), Employee Health
Know Share Do 4.17.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.17.20.

Know Share Do, FAQs and Talking Points
Guidelines for Re-opening of Operations by Communicable Disease Risk

This document is for internal Duke Health use only. Please note these guidelines are subject to change as needed. These guidelines will help us in responding to infectious diseases or other potential issues that may demand for us to strengthen our safety practices. Please note that we will provide broad communication any time we need to switch from one tier to another. Uploaded: 07.19.21

Operations and Visitation
How to use DukeShift to Sign up to Work During Covid-19

This how-to guide / job aide provides the process for how to sign up for shifts to work utilizing DukeShift. Uploaded 04.05.20

HR & Team Resources, Redeployment & Staffing Hub, Availability for Work & Pay Practices
Frontline Essential Workers Eligible for Vaccination Waiting List

Recently, Gov. Cooper and NC DHHS Secretary Mandy Cohen announced that Group 3 frontline essential workers will be eligible for vaccination in the coming weeks. This handout is available to provide to patients and community members for more information about this transition. Uploaded 2.14.21

Patient Communication and Signage
Attention at Check In (8.5x11) sign SPANISH

An 8.5 x 11 poster asking patients to check in with the Front Desk if they have symptoms. Spanish. Uploaded 03.22.20

Patient Communication and Signage, Spanish
Moments to Movement Wearable Support Card

This card provides more information regarding Duke Health’s Moments to Movement wearable support. It outlines the meaning behind wearing a Black Lives Matter Badge Reel and Anti-Racism Pin. Uploaded 09.11.20

HR & Team Resources
Patient & Visitor Face Covering Reference Sheet

This patient and visitor face covering reference sheet outlines key takeaways regarding our universal masking policy for patients and visitors. It also includes guidance for acceptable face coverings. This is for internal use only by Duke Health team members. Uploaded 08.18.20

PPE, Patient Communication and Signage
Know Share Do 4.23.20

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 04.23.20.

Know Share Do, FAQs and Talking Points
Know Share Do 08.09.21

This document is the "Know, Share, Do" Clinical Operations Daily Updates managers should use during staff huddles on 08.09.21.