File Description: 

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.18.20.

The information on this site is intended solely for the internal use by Duke University Health System, its medical staff, clinicians and staff and any and all content or services available on or through this website is prohibited to be shared with external parties with the exception of those marked as patient communications that would be disclosed to patients.
File Content: 

COVID-19 Leadership Task Force Updates
Wednesday, March 18, 2020

Please share this information at your Tier 3, 2 and 1 huddles.

KNOW

What your team members need to know:

  • The safety of our patients and team members is our first priority. 
  • As of March 17, there are 45 confirmed cases of COVID-19 in North Carolina.
  • COVID-19 Leadership Task Force daily updates now will now distributed first thing in the morning.
  • Duke Health is piloting limited drive-up testing. At this time, widespread testing (including drive-up) is not available.
  • Some Duke Health clinics are scheduling virtual visits with patients.
  • Guidelines and frequently asked questions are available on the Duke Health intranet.
  • We have enacted a system to assess every surgical case to determine both the patient’s medical needs and our current logistical capabilities. Hospital administrative and medical leaders are working to determine the logistical feasibility of each case in terms of the patient’s medical needs, hospital resources (beds, staff, supplies, etc.), and provider safety and well-being. Cases are assessed a day ahead, and a formal re-verification is finalized early in the morning on the day of a planned surgery.
     

SHARE

What to share with your team members:

  • An infographic is now available on the Duke COVID-19 Resources intranet page to help healthcare workers understand their exposure risks.
  • While visitor restrictions are being enforced, please ensure patients or visitors are not following you though team member entrances.

 

DO

What your team members should do:

  • Eligible blood donors are urgently needed to replenish our blood supply. Please consider donating and letting your friends and family know of this need. Visit the Red Cross website to find a donation site.
  • Use the DQS huddles and the Duke COVID-19 Resources intranet site for daily updates, tools and resources.
  • Always wear your employee badge above your waist and use the team entrances to avoid screening. If you do not have your badge, you will be required to go through the screening process.
  • Practice good hand hygiene. If you feel ill, you should stay home. If you have a fever, do not return to work until you are fever-free for 24 hours – no exceptions.
  • Continue to use your current escalation chains and channels for questions.
  • Recognize your team members and thank them for all their work.