File Description: 

This document is the "Know, Share, Do" COVID-19 Daily Updates managers should use during staff huddles on 03.19.20.

The information on this site is intended solely for the internal use by Duke University Health System, its medical staff, clinicians and staff and any and all content or services available on or through this website is prohibited to be shared with external parties with the exception of those marked as patient communications that would be disclosed to patients.
File Content: 

COVID-19 Leadership Task Force Updates

Thursday, March 19, 2020

Please share this information at your Tier 3, 2 and 1 huddles.

KNOW

What your team members need to know:

  • The safety of our patients and our team members is our first priority.
  • As of Wednesday afternoon, there are 63 confirmed cases of COVID-19 in North Carolina and 42 PUIs (persons under investigation) at Duke Health hospitals.
  • All three triangle area health systems issued a joint statement to the community prioritizing or rescheduling non-critical surgeries, procedures and ambulatory appointments during the COVID-19 response.
  • In accordance with CDC guidelines and to help conserve our supplies, healthy employees do not need to wear a mask in areas outside of isolation rooms.
  • New instructions regarding NP swab collections and simplified “how to test guidelines” are now on the intranet.
  • Our supply chain team continues to monitor our supply levels to ensure we are appropriately resourced.
  • You will notice differences in the colors and designs of gowns, earloop masks and N95 respirators. All of these PPE options have gone through the formal DUHS approval process and are safe for use.
  • What to share with your team members:

SHARE

  • Employee Occupational Health & Wellness will notify team members directly of any exposure risks and provide appropriate instructions.
  • There is a new work team dedicated to coordinating resources and additional support for our team well-being during our response.
  • DHTS has provided an intranet resource to access virtual tools to help employees work and efficiently collaborate remotely.

DO

What your team members should do:

  • Duke Health has a media relations policy in place. Please notify your entity command center if you are approached by the news media. Only authorized personnel should engage with the media.
  • When using social media, be aware that existing health system policies apply. Be respectful, professional and uphold our Duke values when you engage in social media.
  • Use the DQS huddles and the COVID-19 intranet site for daily updates, tools and resources.
  • Always wear your employee badge above your waist and use the staff entrances to avoid going through screening. If you do not have your badge, you will be required to go through the screening.
  • Reminder: Practice good hand hygiene. If you feel ill, you should stay home. If you have a fever and respiratory symptoms, you must call Employee Health before returning to work.
  • Continue to use your current escalation chains and channels for questions.
  • Recognize your team members and thank them for all their work.