Title Description Tags
DRH Protocol for Perioperative Management of Surgical Procedures During the COVID-19 Pandemic

This document addresses perioperative management of patients who are KNOWN or SUSPECTED (i.e. rule-out) COVID-19 positive and need urgent surgery. Patients who do not fall into those categories will continue to be managed in the usual fashion. Uploaded 04.04.20

Periop Management, Duke Regional Hospital
Standard Work | DPC-DUC Employees COVID Testing

This document provides standard work instructions that Duke Primary and Urgent Care employees and managers should follow when conducting COVID-19 testing for DPC/DUC employees in the practice. UPDATED 1-20-22

Ambulatory DPC
Patient or caregiver email sent on 3.13.20

This email was sent to pediatric patients and their caregivers on 3.13.20 instructing them about what to know prior to coming to a Duke Hospital or Clinic during the COVID pandemic to help prevent the spread of infection. Uploaded 03.24.20

Patient Communication and Signage
Manager Resource - Instructions for Accessing COVID-19 Vaccination Reports

Thank you for your support of our ongoing effort to enhance the safety of our workplace and community through the vaccination of our providers and staff against the COVID-19 virus. All team members and affiliates are eligible to be vaccinated. Although the COVID vaccine is not a current condition of employment, it is highly encouraged. As a manager, you should know and monitor the vaccination status of the team members in your area of responsibility through the Occupational and Environmental Safety Office reporting function. Using these instructions, please plan to run the reports most useful to you on a regular basis.  

For team members with no vaccination indicated, please plan to explore the reasons for the missing information during a one-on-one conversation. Should questions arise that you do not feel comfortable responding to, feel free to invite the team member to submit the questions to EOHWCovidVax. We suspect that many of our team members have been vaccinated at a location other than a Duke vaccination clinic. If this is the case, please ask the team member to submit documentation of vaccination to the Duke VaxTrax web form. Uploaded 5.28.21

Employee Health
Patient/Visitor Letter Regarding Duke Health Network Access Update

Duke Health is enacting additional network security measures to help mitigate an ongoing and serious cyber threat and protect our patients, staff and infrastructure. Effective immediately, all devices connected to the Duke Health network will be prevented from accessing personal email and social media accounts. We understand that this necessary precaution will not be easy for many of our team members and patients. This letter may be used to explain this update to our patients and visitors. Uploaded 11.01.20

Patient Communication and Signage, Operations and Visitation
COVID Mask guidelines to patient signage (English)

This sign instructs English-speaking patients and visitors to wear a mask at all times and shows how to put on the mask. Uploaded 05.27.20

Patient Communication and Signage
Pediatric Admission Workflow for Patients Requiring COVID-19 Testing

This document contains the admissions workflow for pediatric patients requiring COVID-19 testing. Uploaded 04.10.20

Pediatric Specific Guidance, Pediatrics, Testing Guidance
Outpatient Prescriptions for Apixaban Access via CVS Caremark Plans (Updated 2-16-22)

The Apixaban Access Command Center has now been established to assist providers and patients who may be experiencing issues with accessing apixaban due to these formulary changes. The virtual Command Center can be reached by calling 919-681-0800. Providers and patients will be provided with automated information and will have the option of speaking with a pharmacy team member if they need further assistance. | UPLOADED 2-16-22

Childcare Options for Parents in English

Printable resource to provide child care resources for essential employees during COVID. It is provided by the North Carolina Department of Health and Human Services and the North Carolina Department of Public Instruction. This is the English Version. Uploaded 03.26.20

HR & Team Resources, Childcare Resources
Directions to DRAH COVID-19 Vaccination Clinic for Employees

This document includes information and directions to the DRAH Employee Vaccination Clinic. This clinic will accept all walk-in vaccinations – no appointment is necessary. Uploaded 7.22.21

Table</p>
<p>Description automatically generated

Duke Raleigh Hospital, Vaccine
After Your Vaccine: When to Contact the COVID-19 Hotline

After receiving the COVID-19 vaccine, you may develop some side effects in response to the vaccine in the next 24 to 48 hours. This information is a guide to help you decide if you should contact the employee COVID-19 Hotline for advice on getting a COVID-19 test. Uploaded 6.3.21

Employee Health
Patient & Visitor Face Covering Reference Sheet

This patient and visitor face covering reference sheet outlines key takeaways regarding our universal masking policy for patients and visitors. It also includes guidance for acceptable face coverings. This is for internal use only by Duke Health team members. Uploaded 08.18.20

PPE, Patient Communication and Signage
Ambulatory Routine Lab Visits – Minimizing Exposure During COVID-19

This document includes standard work instructions for managing patients’ routine laboratory appointments at Duke Primary and Urgent Care clinics while minimizing potential exposure to COVID-19. Uploaded 04.14.20

Ambulatory DPC
Duke Urgent Care Process for Telephone Visits

This document is the standard work for DUC clinic staff and providers when scheduling and conducting a telephone visit. Uploaded 03.26.20

Ambulatory DPC, Telehealth
Managing children with respiratory symptoms in Periop - Fall/Winter 2021

This document outlines Duke Health's recommendation for managing children with respiratory symptoms prior to an operative procedure for Fall/Winter 2021. Uploaded 08.23.21. 

Periop Management, Periop Testing, Pediatric Specific Guidance, Pediatrics
VPN Connection Guide

This document is for staff and provides information on how to use Virtual Private Network (VPN) AnyConnect to safely access Duke Health's network offsite. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources
DUH COVID Vaccine Clinic - NCID Access

For those interested in serving in the role of Vaccinator or Registration, this document gives instructions to register for NCID access. Updated 02.09.21

Vaccine
Emergency Department Evaluation for Suspected Multisystem Inflammatory Syndrome in Children (MIS-C)

This document is titled "Emergency Department Evaluation for Suspected Multisystem Inflammatory Syndrome in Children (MIS-C)." This document provides early guidance to clinicians managing children with symptoms associated with the recently described Multisystem inflammatory syndrome in children (MIS-C) in the Emergency Department. Uploaded 06.29.20

Clinical Guidance and Forms (General), Testing Guidance, Pediatric Specific Guidance, Pediatrics
Duke Regional Hospital ED, Inpatient Guidelines for COVID-19 Testing

This document outlines various COVID-19 tests that are available at DRH and preferred indications. The DRH CMO team will continue to review these indications and provide updates as needed. This document should be utilized in concert with the COVID-19 testing ordering panel, which provides guidance on isolation recommendations. Updated 11.10.21

Testing Guidance, Duke Regional Hospital
Navigating COVID-19 in Maestro Care

To reduce the confusion associated with caring for patients with suspected or confirmed communicable diseases, this document explains action steps for positive travel screenings and Maestro Care flags linked to COVID-19. Uploaded 03.30.20

Clinical Guidance and Forms (General), Maestro Care
Duke Children’s COVID-19 Positive Double Occupancy Rooms: Visitation Information for Caregivers

Applicable Units: Pediatric Intensive Care Unit. These are additional information points for any individual, regardless of age, receiving care in a COVID-19 positive double occupancy room in the pediatric intensive care unit (PICU). Refer to DUHS guidance for current visitation policies for patients with COVID-19 admitted to a pediatric unit: https://covid-19.dukehealth.org/documents/duke-university-hospital-pediatric-visitation-guidelinesUpdated 09.20.21

Pediatric Specific Guidance, Pediatrics, Visitor Restrictions, Operations and Visitation
COVID-19 Duke Health Visitor Restrictions Policy Update

This document (effective March 23, 2020) applies to all visitors to Duke Health facilities and outlines current visitor restrictions. Uploaded 03.23.20

Operations and Visitation, Visitor Restrictions
Intramuscular (IM) Vaccination Administration Tips

This is the quick tip sheet for administering IM injections.  Can scan QR code with phone and have quick access to the video. Uploaded 3.24.21

Additional Vaccinator Info, Vaccine
Duke Raleigh Hospital COVID-19 EVS Room Cleaning Checklist

This document provides a checklist for Duke Raleigh Hospital EVS team members on the cleaning procedures for inpatient rooms during the COVID-19 response. Uploaded 7.22.20

PPE, Clinical Guidance and Forms (General), Duke Raleigh Hospital
PPE Observer Standard Work

This chart provides guidance for the trained observers standard work to support the clinical staff to ensure the safe practice and use of personal protective equipment while providing care to highly infectious patients. Uploaded 05.05.20

PPE, PPE Signage-Clinical
Neurology: Triage Policy for Performing Clinical Evoked Potentials on COVID-19 Patients

This document contains the triage algorithm for determining medical necessity and urgency of Clinical Evoked Potential (EP, VEP, SEP, BAEP) studies on patients with a suspected or confirmed COVID-19 infection. Uploaded 04.01.20

Neurology, Specialty Specific Guidance
Patient Letter – Tier 2 Visitation Guidelines

Patient Letter: Updated visitation policies effective Dec. 8, 2021

Stop at Door Signage in Spanish

This is a "Stop and Read Before Entering sign" for non-Duke Primary Care outpatient locations in Spanish. Uploaded 03.22.20

Patient Communication and Signage, Spanish
FAQs regarding the Johnson & Johnson vaccination update April 13, 2021 – Spanish

According to the Centers for Disease Control and Prevention (CDC), more than 6.8 million doses of the Johnson & Johnson (Janssen) vaccine have been administered in the U.S. as of April 12. The CDC and Food and Drug Administration (FDA) in a joint statement on Tuesday, April 13, recommended a pause in the use of Johnson & Johnson's (J&J's) single-dose COVID-19 vaccine out of an abundance of caution. This document includes answers for our team members to use to answer to frequently asked questions from our patients and the community. This version of the FAQs is in Spanish. Uploaded 04.16.21

Vaccine, FAQs and Talking Points, Spanish, Patient Communication and Signage
4.14.21 Update for Patients Who Received the J&J Vaccine

According to the Centers for Disease Control and Prevention (CDC), more than 6.8 million doses of the Johnson & Johnson (Janssen) vaccine have been administered in the U.S. as of April 12. The CDC and Food and Drug Administration (FDA) in a joint statement on Tuesday, April 13, recommended a pause in the use of Johnson & Johnson's (J&J's) single-dose COVID-19 vaccine out of an abundance of caution. This email was distributed to all Duke Health patients who received a J&J vaccine within three weeks of the update from the CDC and FDA. Uploaded 04.16.21

Vaccine
Duke Raleigh Hospital Cintas Scrub Transition

On Thursday, September 10, Duke Raleigh Hospital will begin using the scrub carrier Cintas for all work-provided scrubs in our Operating Rooms and the Duke Raleigh Hospital Eye Surgery Center. For those team members working in these areas, please review the new process for obtaining your hospital-provided scrubs. Uploaded 08.26.20

Duke Raleigh Hospital
Education for Updated Isolation Sign for Special Droplet & Contact Precautions

Isolations signs for special droplet and contact precautions have been updated to include when to use face shield to provide care in various situations. This handout familiarizes readers with the new signs. Uploaded 05.14.20

PPE Signage-Clinical
DUHS Patient Education for COVID-19

This document provides COVID-19 patient education resources available in Maestro Care. Uploaded 04.06.20

Patient Communication and Signage
Healthcare Worker Unit Support Fund

Flyer: Support our front-line unit team members!  Donate to the Healthcare Worker Unit Support Fund. Uploaded 01.14.2021

Well-being & Emotional Support
Patient email update sent on 3.16.20

This patient email was sent on 3.16.20 and encourages them to keep appointments and to continue to take medications. Uploaded 03.24.20

Patient Communication and Signage
Estimated Glomerular Filtration Rate Will Now Be Calculated Without a Race-Based Correction Coefficient

Historically, estimated glomerular filtration rate (eGFR) was calculated using a formula that included a person's body habitus, age, sex, serum creatinine, and race. Recently, the validity and appropriateness of a race-based correction to eGFR has been questioned; in response, the American Society of Nephrology and the National Kidney Foundation have reviewed the data underlying the race-based correction and determined that race can be removed from eGFR calculations as work continues for a new national standard. Beginning June 15, 2021, Duke Health is eliminating the race-based correction coefficient from eGFR. More information about this update is available in this document. This is a first step in preparation for national guidelines that will standardize measurements of kidney function and will help ensure that our patients receive care that is fair, just, and free of bias. Uploaded 6.4.21

Clinical Guidance and Forms (General)
COVID-19 Summary

This 8.5"x11" document provides patients with an overview of COVID-19 and the steps to take to protect yourself. Uploaded 11.11.20

Patient Communication and Signage
COVID Mask guidelines to patient signage (Spanish)

This sign instructs Spanish-speaking patients and visitors to wear a mask at all times and shows how to put on the mask. Uploaded 05.27.20

Patient Communication and Signage
DUH Pediatric Cardiac Catheterization Lab Suspected or Confirmed COVID-19 Patients – Emergent Procedures

This pediatrics document lists emergent procedures related to the care of suspected or confirmed COVID-19 patients in the pediatric cardiac catheterization lab. Uploaded 04.10.20

Pediatric Specific Guidance, Pediatrics
Tier 2 Reopening Guidelines (3-18-22)
Childcare Options for Parents in Spanish

Printable resource to provide child care resources for essential employees during COVID. It is provided by the North Carolina Department of Health and Human Services and the North Carolina Department of Public Instruction. This is the Spanish Version. Uploaded 03.26.20

HR & Team Resources, Childcare Resources, Spanish
Directions to DRH COVID-19 Vaccination Clinic for Employees

This document includes information and directions to the new DUH Employee Vaccination Clinic starting July 23, 2021. Please note that the DUH clinic will provide vaccinations by appointment, however, we will also accept walk-ins but appointments will have priority. Uploaded 7.22.21

Duke Regional Hospital, Vaccine
Manager Tip Sheet for COVID-19 Vaccination Scheduling

This handout for managers includes key tips scheduling team members who are interested and eligible for COVID-19 vaccination (vaccine). Uploaded 12.13.20

Return of MS2 students to clinical experiences/clerkships FAQs

Second-year medical students will return to their clerkships on June 15, 2020. We encourage embracing these students as active members of our team and in the care of patients. This is a document addressing frequently asked questions (FAQs) for the anticipated return of MS2 students to clinical experiences/clerkships. Uploaded 06.11.20

FAQs and Talking Points
AVS (Spanish) Known COVID-19 Infection-Guidelines for You and Others in Your Home After Hospital Discharge

These after-visit summary instructions are for Spanish-speaking patients who have known COVID-19 infection and are being discharged from the hospital. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with COVID-19 symptoms. This document can be used as discharge instructions/after visit summary/AVS. Updated 09.30.20

Patient Communication and Signage, Discharge Instructions
Employee Occupational Health and Wellness Process Flowchart for Drive-Up Test Collection

This flowchart depicts the process for employees to access DPC/DUC drive-up test collections. Uploaded 03.24.20

Drive-Up Testing, Employee Health
Outpatient – 11x17 Visitor Guidelines Poster – English

This poster outlines guidelines for all visitors in our outpatient locations to follow while in our facilities. This version of the poster is in English. Uploaded 08.25.21

Visitor Restrictions
CISCO Webex Guide

This document is for all staff and explains how to use Cisco WebEx Conferencing application to conduct virtual meetings. It provides details on video and audio conferencing via desk phones, PC, mobile devices and conference rooms. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources
What to know before you go: Shifts at Duke Vaccination Clinics

This documents key facts to know before working or volunteering at a Duke vaccination (vaccine) clinic. Updated: 6.9.21

Vaccine
Reusable Cloth Isolation Gown Process at DRH

This document outlines the Duke Regional Hospital process for using reusable cloth isolation gowns. The reusable cloth gowns are for one-time use only and should be discarded in the “gown only” linen bag immediately after each use. Updated 01.26.22

PPE, PPE Signage-Clinical, Duke Regional Hospital
DPC Nasopharyngeal Swab Competency

This document lists the outcomes nurses must demonstrate to obtain competency validation for specimen collection via nasopharyngeal swabs. Updated 05.06.21

Ambulatory DPC
Guidelines for Healthcare Workers upon Returning Home from Work

Guidance for healthcare workers caring for COVID patients on how to protect themselves and their families from possible spread of infection when they return home from work. If you are symptomatic, register with the Employee Health Tracking System and arrange care. Updated 04.26.20

Employee Health, HR & Team Resources, Nursing, Safe Return On-site
Afghan Culture One-Sheet

This information is not intended to typecast a cultural group or perpetuate stereotypes. It is meant to encourage curiosity about different cultural beliefs and practices that may influence how our patients understand their care and respond to their care providers. It is important for all healthcare employees to understand how to provide linguistically and culturally appropriate services to our diverse patient population.

Response Call Algorithm (DPC, PDC)

The call center algorithm provide guidelines for triage staff to collect and route necessary information from patients with suspected COVID-19 in the DUHS system. Uploaded 03.21.20

Call Center Triage
Safety Needle Tip Sheet

This tip sheet reviews the safety features of the syringes being used. Uploaded 3.24.21

 

Additional Vaccinator Info, Vaccine
Healthcare Worker Guidance for Quarantining FAQs

Based on recommendations from the CDC and our infectious disease experts, the Duke Employee Occupational Health & Wellness team has updated guidance for healthcare workers who need to quarantine. Review this document for answers to frequently asked questions regarding this update. Uploaded 12.8.20

Employee Health, FAQs and Talking Points
Life Support FAQs

The attached document contains frequently asked questions about life support certifications. Uploaded 05.04.20

Nursing, FAQs and Talking Points
Neurology: Triage Policy for Performing EEGs on COVID-19 Patients

This document contains the triage algorithm for determining medical necessity and urgency of Electroencephalogram (EEG, long term monitoring [LTM], epilepsy monitoring) studies on patients with a suspected or confirmed COVID-19 infection. Uploaded 04.01.20

Neurology, Specialty Specific Guidance
COVID Visitor Restrictions Patient Letter SPANISH 12.7.21

COVID Visitor Restrictions Patient Letter in Spanish 1.14.22. Uploaded 1.16.2022

Visitor Restrictions, Operations and Visitation
Outpatient Visitor Restrictions Poster - 1 visitor per patient (11x17)

An 11x17 poster limiting one visitor per patient in the outpatient setting. This poster is in English and should be posted on a clinic's exterior. Uploaded 03.22.20

Patient Communication and Signage, Visitor Restrictions
Opioid Use Training Disorder Training Series

Southern Regional AHEC, Durham County Public Health, Alliance Health, and Duke AHEC are partnering to offer a livestream Opioid Use Training Disorder Training series for MDs, LCSWs, RNs, CMs, Pharmacists and APPs. Sessions will be held May 12, 19 and 26, 2021, from 12 p.m. – 12:30 p.m. The series is free to attend, and the first 100 registrants will receive CE credit. This document includes more information about the series and a registration link to join. Uploaded: 04.16.21

Moments to Movement Wearable Support Card

This card provides more information regarding Duke Health’s Moments to Movement wearable support. It outlines the meaning behind wearing a Black Lives Matter Badge Reel and Anti-Racism Pin. Uploaded 09.11.20

HR & Team Resources
Education for Updated Isolation Sign for Special Droplet Precautions

Isolations signs for special droplet precautions have been updated to include when to use face shield to provide care in various situations. This handout familiarizes readers with the new signs. Uploaded 05.14.20

PPE Signage-Clinical
Speech Pathology/Nutrition: COVID-19 Consults Plan

This document provides clarification and guidance on the PPE required for assessments and procedures for speech pathology/nutrition consults for asymptomatic patients or those who have been tested for COVID-19. Uploaded 1.22.21

Specialty Specific Guidance
DUHS COVID Therapeutics Updates (3-25-22)

The Duke Antimicrobial Stewardship and Evaluation Team, Duke Pharmacy, and Duke Division of Infectious Diseases have provided updates on COVID-19 therapeutics. DUHS supply of COVID-19 therapeutics is now adequate to consider ambulatory therapies for all tiers of high-risk patient groups with mild/moderate disease. Please refer to this document and Duke CustomID for further information. Updated 03-25-22.

Clinical Guidance and Forms (General)
COVID-19: Protecting You and Your Loved Ones

This handout (8.5 x 11) is being given to visitors/patients as part of the screening process when they enter a Duke entity. English. Uploaded 03.24.20

Ambulatory DPC, Patient Communication and Signage
Johnson & Johnson COVID-19 Vaccine Fast Facts (Spanish translation)

Safe and effective with a one-shot dose, the Johnson and Johnson (Janssen) vaccine offers 100% protection against hospitalization and death. This handout includes fast facts about the J&J COVID-19 vaccine. (Spanish) Uploaded 06.08.21

Patient Communication and Signage
DUH Flowchart – Patients Arriving to Duke North Admissions

This flowchart depicts the process for confirming the COVID-19 status for patients arriving to Duke North. The admissions office should review the patient’s encounter to determine if there is a documented COVID-19 test and the appropriate steps to admit the patient. Uploaded 11.18.20

Duke University Hospital, DUH Testing Guidance, Testing Guidance
Video and Telephone Visit Etiquette

This document shares best practices for conducting professional, engaging, and clear virtual visits with patients. Uploaded 05.27.20

Ambulatory DPC, Telehealth
Duke Birthing Center (DBC)/ Intensive Care Nursery (ICN) COVID-19 Bed Flow Plan

This pediatric document contains the COVID-19 bed flow plan for the Duke Birthing Center and intensive care nursery. Uploaded 04.10.20

Pediatric Specific Guidance, Pediatrics, Pediatric Bed Flow
Escalation of Exceptions to Visitation Guidelines (3-18-22)
DPC and PDC Patient and Visitor Screening

This document includes instructions for DPC and PDC clinics for screening all patients and visitors upon entry to the clinic. Updated 09.08.20

Ambulatory PDC, Ambulatory DPC
FAQs about the COVID-19 Delta Variant

This document provides background for DUHS team members on the prevalence and spread of the COVID-19 Delta variant and what to do in case of a potential exposure. Uploaded 07.23.21

Employee Health
12.10.20 COVID-19 Vaccine Patient Update

This patient email was sent on 12.10.20 and explains our priorities for safe, equitable vaccination (vaccine) distribution. Uploaded 12.15.20

Patient Communication and Signage
Duke Health Break Room Guidance Poster

This document provides important reminders and guidance for all healthcare workers when using break rooms or shared spaces to help reduce the spread of infection. Uploaded 06.12.20

Employee Health, Shared Spaces
DUH ICU Guidance

This document is meant to serve as internal guidance for the identification and management of patients admitted to Duke University Hospital with COVID-19 who progress to shock or respiratory failure. Uploaded 04.15.20

Clinical Guidance and Forms (General), Duke University Hospital, ICU Care
Employee Role Instructions at Drive-Up Collection Sites

This document outlines the roles of each staff member at drive-up collection sites (i.e., swabber, spotter, runner and doc of the day). Uploaded 03.30.20

Ambulatory DPC, Drive-Up Testing
Outpatient – 11x17 Visitor Guidelines Poster – Spanish

This poster outlines guidelines for all visitors in our outpatient locations to follow while in our facilities. This version of the poster is in Spanish. Uploaded 08.25.21

Visitor Restrictions
Guidance for Person Under Investigation for COVID-19

This NC DHHS form is for any person under investigation being tested for COVID-19. Uploaded 03.21.20

Ambulatory DPC
Patient Vaccination Appointment Waitlist 5x7 Card

This 5"x7" card (handout) is available for patients and community members to encourage them to join the waitlist for COVID-19 vaccination (vaccine). Uploaded 4.22.21

Patient Communication and Signage
DRH ED – Inpatient Testing Protocol

This document contains information about the Duke Regional Hospital testing protocol for patients who need to be admitted from the emergency department. Updated 06.19.20

Clinical Guidance and Forms (General), Duke Regional Hospital
Face Shield Tip Sheet

This resource can be used to help healthcare workers determine the best process for reuse and extended use of their face shield. Specifics about the disposable face shields as compared to the extended use face shields are included in this resource. Uploaded 04.22.20

PPE
Going Home Well-being Checklist 8.5x11 Sign

This 8.5x11 employee-facing sign / printable resource serves as a going-home checklist to recharge. Uploaded 03.31.20

Employee Health, Well-being & Emotional Support
Monoclonal Antibody Infusion for Mild or Moderate COVID-19 Symptoms

Patient education document detaling monoclonal antibody treatment information, eligibility requirements, and FAQs. Updated 9.17.21.

Response Call Center Algorithm (DUHS)

The document can be used by outpatient triage staff for screening for COVID-19 by phone. It includes a script, algorithm, and Infection Prevention contact information. Uploaded 04.02.20

Call Center Triage
Vaccine Screener Tips

This tool provides the questions that should be asked of each person receiving vaccination, which patients need longer observation times, and which patients cannot receive vaccine.  There are also guidelines as to how to handle patients who might have had reactions after the first dose.  Uploaded 3.24.21

Vaccine, Additional Vaccinator Info
Telehealth Insurance Coverage Extension Update

Together with other partner institutions in NC, Duke Health had formal conversations earlier this week with CIGNA leadership and CIGNA verbally confirmed they will be extending their current telehealth coverage policy to Dec 31, 2020. As of July 23, the formal policy was updated on their website, confirming their extension of coverage.

Last week, Aetna posted their extension of COVID period coverage until the end the year. Additionally, there is a clarification in Medicaid’s current telehealth policy. Just like all other payers, these updates are coming very near to the end dates of their policies. For this reason, we will continue to prepare for these changes while being hopeful that they will extend their coverage. Uploaded 07.24.20

Telehealth
Employee Screening Flyer

This flyer/handout contains information to help team members know what to do next if they don’t pass a symptom check at screening locations. Uploaded 05.01.20

HR & Team Resources, Employee Screening, Employee Health
Perioperative Team Management for COVID19 Patient

This document is the algorithm for safe transfer of COVID/PUI Level 1 Trauma patient from Emergency Department to Operating Room. Uploaded 04.01.20

Periop Management
Return to Work Guidance (3/9/22)

In consultation with DUHS infectious disease experts and state and federal agencies, Duke Employee Occupational Health and Wellness has updated its tiered system to help provide a framework for team members returning to work following a known exposure or positive COVID-19 test. (Updated 03.09.22)

HR & Team Resources, Employee Health, vaccination requirements
Outpatient Visitor Restrictions Sign - 1 visitor per patient (8.5 x 11)

An 8.5x11 poster limiting one visitor per patient in the outpatient setting. This poster is in English and should be posted on a clinic's exterior. Uploaded 03.22.20

Patient Communication and Signage, Visitor Restrictions