COVID-19 Document Library

These after-visit summary instructions are for English-speaking patients who have known COVID-19 infection and are being discharged from the hospital. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with COVID-19 symptoms. This document can be used as discharge instructions/after visit summary/AVS. Updated 09.30.20

This document provides updated guidance for COVID-19 testing. This includes recommendations for testing based on 12 categories of patients and the respective approved tests at Duke University Hospital (DUH), Private Diagnostic Clinic (PDC) and Duke Primary Care (DPC). Guidelines at Duke Regional Hospital and Duke Raleigh Hospital vary based on workflows and testing capabilities; please work with the respective entity CMO for appropriate guidance. Updated 07.14.20

This document includes standard work instructions for collecting N95 masks at the end of Duke Primary and Urgent Care team members’ shifts. Uploaded 04.22.20

This document is a letter Duke Primary Care family medicine and pediatrics practices can share with a patient/patient’s guardian about the process for obtaining lab specimens from pediatric patients. Uploaded 04.27.20

This document provides recommendations for outpatient management of patients with suspected or confirmed after receiving a COVID-19 diagnosis. Uploaded 05.08.20

This document shares best practices for conducting professional, engaging, and clear virtual visits with patients. Uploaded 05.27.20

This document includes standard work instructions for different members of the Duke Primary and Urgent Care practice team to manage patients and visitors who refuse to wear a mask while in our facility. Uploaded 09.29.20

This document provides guidelines for the management of patients infected with or exposed to COVID-19 in ambulatory pediatric clinics. Uploaded 10.19.20

This document lists the outcomes medical assistants must demonstrate to obtain competency validation for specimen collection via nasopharyngeal swabs. Uploaded 05-06-21

Employee screening guidelines for nurse managers to screen Duke Primary and Urgent Care employees upon arrival. Use together with Duke Primary and Urgent care Employee Screening Tracker. Uploaded 04.10.20

This flowchart depicts the process for DPC-DUC virtual visits for COVID patients. Uploaded 09.17.20

This document is the standard work for scheduling DUC video visits. Uploaded 03.27.20

This document is the standard work for converting existing office visits to telephone visits for non-COVID patients. Uploaded 03.23.20

This document is the standard work for DPC clinic staff and providers when conducting a telephone visit to clarify the role of providers and staff in telephone visits when working from home. Uploaded 04.29.20

This patient visit checklist is for healthcare workers in the ambulatory setting for planning, testing, and discharging patients with suspected COVID-19. Uploaded 03.21.20

These after-visit summary instructions are for Spanish-speaking patients who have no symptoms or mild symptoms that may be caused by COVID-19 who do not require hospital treatment. They outline important information about home isolation and self-monitoring periods. They also provide guidance for those living in households with someone with symptoms that may be caused by COVID-19. This document can be used as discharge instructions/after visit summary/AVS. Updated 09.30.20

This document is for Spanish-speaking patients with low health literacy skills, including children, and illustrates several tips for preventing the spread of COVID-19. It can be used as discharge instructions/after visit summary/AVS. Uploaded 04.02.20

This document is an NCHHS log for providers to use with patients who have COVID-10 symptoms and must track visitors to their home. Uploaded 03.21.20

This document lists recommended changes to nurse and lab visits for Duke Primary Care practices due to COVID-19. Uploaded 04.01.20

This flowchart depicts the process for drive-up test collection at DPC/DUC clinics. Uploaded 03.30.20

This document is the standard work for scheduling drive-up test collection at DPC/DUC clinics. Uploaded 09.11.20

This document gives step-by-step instructions to run a report of canceled patient visits in Maestro Care. Uploaded 03.30.20

This document for managers clarifies their responsibilities related to supplies, including PPE, during the COVID-19 pandemic. Uploaded 04.02.20

This document is the standard work for LPNs, RNs, and providers for INR clinic during the COVID-19 response. Uploaded 03.30.20

This handout (8.5x11) is being given to Spanish-speaking visitors/patients as part of the screening process when they enter a Duke entity. Spanish. Uploaded 03.24.20

This document contains instructions in Spanish for patients coming to a DPC/DUC clinic for drive-up test collection. Updated 03.04.21

This NC DHHS form is for any person under investigation being tested for COVID-19. Uploaded 03.21.20