Title Description Tags
Patient and Visitor Talking Points

This document provides employees with talking points to communicate with patients and visitors and answer common questions. It also identifies key messages to reference while communicating about our response. It outlines ideas and guidance for responding to different scenarios our team members may face with patients and visitors regarding our safety measures in place during the COVID-19 pandemic. This is for internal use only by Duke Health team members. Uploaded 06.05.20

FAQs and Talking Points, Patient Communication and Signage, HR & Team Resources
Childcare, Eldercare, and Summer Camp Resources

A list of childcare, eldercare and summer camp options assembled for Duke employees by the School of Medicine. Uploaded 06.23.2020

HR & Team Resources, Childcare Resources
How to Download Duke HealthCheck App for Employee Screening

This document outlines the steps to download and use the Duke HealthCheck application for team member health screening. Uploaded 08.11.20

Employee Screening, Employee Health, HR & Team Resources
Moments to Movement Wearable Support Card

This card provides more information regarding Duke Health’s Moments to Movement wearable support. It outlines the meaning behind wearing a Black Lives Matter Badge Reel and Anti-Racism Pin. Uploaded 09.11.20

HR & Team Resources
Guidelines for Social Gathers & Holiday Celebrations

We understand that in past years, our colleagues would often come together as teams to celebrate the holiday season and our collective successes. This year will feel different for sure, but we again want to prioritize safety of our team members so that everyone may remain healthy and able to connect with loved ones. As such, please note the guidelines outlined in this document. Uploaded 10.02.20

Well-being & Emotional Support, HR & Team Resources
COVID-19 Team Member Accommodations

This document contains information regarding hotel accommodations and discounts available to Duke Health team members during the COVID-19 outbreak. Uploaded 04.14.20

HR & Team Resources, Employee Health
Discounted Hotel Rates for Duke Raleigh Hospital Team Members

The attached document contains a list of discounted hotels for Duke Raleigh Hospital team members. Uploaded 04.16.20

HR & Team Resources, Employee Health, Duke Raleigh Hospital
Duke University Hospital Revised Employee Identification Badge Policy | 3.30.20

New Duke ID badge guidelines for Duke University Hospital employees. Team members must wear their Duke ID badge above the waist with name and photo clearly visible at all times. Staff are also expected to wear a badge buddy, to support role clarity, as appropriate. Uploaded 03.30.20

HR & Team Resources, Duke University Hospital
Need Help With Your Zoom Interviews?

Guide on how to use Zoom to interview job candidates. In response to COVID-19, Duke University Hospital will transition to virtual interviews for non-nursing job openings. Our Central Recruitment team is available to provide assistance with setting up these interviews. Uploaded 04.16.20

HR & Team Resources, Telework and Working Remotely
FAQs for COVID Work Modification Request

This document describes the process flow for handling work modification requests and answers frequently asked questions about the process. Uploaded 04.23.20

HR & Team Resources, FAQs and Talking Points, Redeployment & Staffing Hub
High Risk Work Modification Process Form

Fillable form for manager to complete when employee requests a work modification due to being in a high-risk category or pregnancy. Uploaded 04.23.20

HR & Team Resources, Redeployment & Staffing Hub, Availability for Work & Pay Practices, Employee Health
Employee Screening Flyer

This flyer/handout contains information to help team members know what to do next if they don’t pass a symptom check at screening locations. Uploaded 05.01.20

HR & Team Resources, Employee Screening, Employee Health
Guidelines for Healthcare Workers upon Returning Home from Work

Guidance for healthcare workers caring for COVID patients on how to protect themselves and their families from possible spread of infection when they return home from work. If you are symptomatic, register with the Employee Health Tracking System and arrange care. Updated 04.26.20

Employee Health, HR & Team Resources, Nursing, Safe Return On-site
Childcare Options for Parents in English

Printable resource to provide child care resources for essential employees during COVID. It is provided by the North Carolina Department of Health and Human Services and the North Carolina Department of Public Instruction. This is the English Version. Uploaded 03.26.20

HR & Team Resources, Childcare Resources
Childcare Options for Parents in Spanish

Printable resource to provide child care resources for essential employees during COVID. It is provided by the North Carolina Department of Health and Human Services and the North Carolina Department of Public Instruction. This is the Spanish Version. Uploaded 03.26.20

HR & Team Resources, Childcare Resources, Spanish
How to Create and Award COVID Shifts

This how-to guide / job aide for staffing leaders for how to create and award COVID shifts in DukeShift. Uploaded 03.31.20

HR & Team Resources, Redeployment & Staffing Hub, Availability for Work & Pay Practices
How to use DukeShift to Sign up to Work During Covid-19

This how-to guide / job aide provides the process for how to sign up for shifts to work utilizing DukeShift. Uploaded 04.05.20

HR & Team Resources, Redeployment & Staffing Hub, Availability for Work & Pay Practices
CDC Guidance Attestation Form for High Risk Redeployment

Fillable form for employees to attest that they are high-risk per CDC guidelines and are requesting redeployment. Reassignment is not guaranteed. Updated 04.23.20

HR & Team Resources, Redeployment & Staffing Hub, Availability for Work & Pay Practices
DUHS Privacy and Security Compliance Tips

Summary of key privacy and security compliance impacts amid COVID-19. Includes HIPAA considerations and disclosures. Uploaded 03.19.20

Privacy, HR & Team Resources
Telecommuting Resources for Managers

A guide to help support supervisors / managers and employees with establishing telecommuting arrangements. Uploaded 03.21.20

HR & Team Resources, Telework and Working Remotely
Telecommuting Tips for Employees

A guide for staff with tips on how to effectively work remotely. Uploaded 03.21.20

HR & Team Resources, Telework and Working Remotely
How to Access Technology While Working Remotely

The document is for staff and includes detailed information and technology tools for working remotely. It includes instructions on accessing the VPN, WebEx, Zoom, Microsoft Teams, Jabber, and more. Uploaded 03.24.20

Telework and Working Remotely, HR & Team Resources
CISCO Webex Guide

This document is for all staff and explains how to use Cisco WebEx Conferencing application to conduct virtual meetings. It provides details on video and audio conferencing via desk phones, PC, mobile devices and conference rooms. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources
Conference Room AV User Guide

Guide for how to connect to Webex using a conference room video system. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources
VPN Connection Guide

This document is for staff and provides information on how to use Virtual Private Network (VPN) AnyConnect to safely access Duke Health's network offsite. Uploaded 03.21.20

Telework and Working Remotely, HR & Team Resources