How are vaccination clinics staffed?
Since December, the entire Duke community has played a critical role in ensuring our vaccination clinics operate successfully. Our vaccination clinics are currently staffed with a mixture of redeployed employees, dedicated staff, students, and Duke volunteers.

We are also going out into Durham with targeted pop-up clinics on a regular basis in conjunction with community partners. If you are interested in supporting these pop-up clinics email vaxvolunteer@duke.edu.

Interested in helping?
This page is intended to provide information on what to expect when you sign up for a shift at Duke’s vaccination clinics. If you are not currently working at the clinics but would like to help out, fill out this interest form. Most of our clinics are scheduled with QGenda, a cloud-based automated scheduling software. Our existing vaccine clinic staff have QGenda profiles and should be able to easily plug into clinic schedules. If you have questions about using QGenda please email vaxvolunteer@duke.edu or contact your vaccine clinic leadership.

DO NOT FORWARD THIS LINK TO ANYONE OUTSIDE OF DUKE. At this time, we are only utilizing staff, students or approved Duke volunteers. Community volunteers can and should be redirected to the NC TERMS site to volunteer with the State's mass vaccine clinics.

Thank you!
Thank you again for helping with this heroic effort! Please review the additional information provided below. If you have additional questions, email vaxvolunteer@duke.edu.

 


faq icon

Frequently Asked Questions:

Click a question below to expand the answer.

Currently we can only have those with an affiliation with Duke staff our vaccination clinics. This includes:
  • Employees and faculty
  • Watts School of Nursing faculty and students
  • NC Central School of Nursing faculty and students
  • Duke School of Nursing faculty and students
  • Duke School of Medicine faculty and students
  • Duke Volunteers who have already been vetted by Volunteer Services

If you know someone in the community who is interested in helping out, you can direct them to the State Emergency Response Team medical worker volunteer site. We will update this page if changes to our community volunteer policy changes.


  • Duke University Health System team members should reference the chart at the bottom of the page to see what pay practices apply to their shifts at vaccination clinics.
  • PDC, School of Medicine, and School of Nursing faculty and staff should contact their local human resources teams for guidance on pay practices.
  • Students and Duke-vetted volunteers are not compensated for their time at vaccine clinics.

No.

We are following state and federal guidelines for vaccine distribution. Volunteers are not guaranteed to receive a vaccine if they volunteer at the clinics.

Registration and vaccinators require an NCID, which needs to be set up before their first shift. To obtain an NCID follow these instructions.

In order to get onto a clinic schedule using QGenda, you’ll need to create a user profile. If you don’t have one set up yet, read the set up instructions. For those with a QGenda profile, follow these user instructions to get started.

Visit this document that includes directions and what do expect before showing up for a shift.

 

sites icon

Sites

Here is a list of Duke’s vaccination clinic sites. Each clinic serves either community members or Duke employees. Clinics close for holidays - staff should confirm with clinic leaders as needed.

Click the links below for more about each site.

2080 Duke University Rd, Durham, NC 27708
919-385-3831

715 N. Hoover Rd
Durham, NC 27703


3300 Executive Drive, Raleigh NC 27609
Medical Office Building (MOB) 9

Monday-Friday Sites:
  • DPC Arringdon
    5601 Arringdon Park Dr, Suite 150, Morrisville, NC 27560
  • DPC Leesville
    13300 Strickland Rd, Raleigh, NC 27613
  • DUC Holly Springs
    401 Irving Pkwy #130, Holly Springs, NC 27540
  • DUC Heritage
    3000 Rogers Rd #100, Wake Forest, NC 27587

Saturday Sites:

  • DPC Arringdon
    5601 Arringdon Park Dr, Suite 150, Morrisville, NC 27560
  • DPC Leesville
    13300 Strickland Rd, Raleigh, NC 27613
  • DPC Croasdaile
    1821 Hillandale Rd Suite 24B, Durham, NC 27705
  • DPC Henderson
    480 Ruin Creek Rd, Henderson, NC 27536
  • DPC Morrisville
    10950 Chapel Hill Rd, Morrisville, NC 27560
  • Durham Medical Center
    4220 N Roxboro St, Durham, NC 27704
  • DPC Mebane
    1352 Mebane Oaks Rd, Mebane, NC 27302
roles icon

Role Overviews

There are clinical and non-clinical roles at each site. Roles can be performed by Duke-vetted volunteers, redeployed staff, dedicated staff or students depending on competencies that are needed.

Click the links below for more about each role.

Ensure patients are at the correct location for their appointment. Provide temperature check and ask symptom questions upon arrival.
Who can do this role?
Duke team members or affiliated volunteers/students who can stand for prolonged periods of time.

Ensure vaccines are drawn up as needed per guidelines. Reconstitutors will need to work closely with clinic leaders to ensure appropriate number of vaccines match vaccination scheduling.
Who can do this role?
Clinical Duke team members with appropriate competencies (RN preferred)

Vaccinate patients and document in CVMS and Maestro. Some clinics also have this role delivering education to patients as well.
Who can do this role?
Clinical Duke team members with competencies to give intramuscular injection (IM) injections. You can review tip sheets here. Team members must have an NCID set up prior to their first shift. Find instructions here.

Observe patients for any immediate reactions, alerting the charge nurse or provider onsite if concerns are identified.
Who can do this role?
Clinical or non-clinical Duke team members or affiliated volunteers/students

Review the content of the vaccine education sheets with patients.
Who can do this role?
Clinical Duke team members or affiliated volunteers/students. Non-clinical team members or affiliated volunteers/students can also fulfill this role with training.

Maintain flow of patients to different parts of the clinic including registration, vaccination, and observation areas.
Who can do this role?
Duke team members or affiliated volunteers/students who can stand for prolonged periods of time can fulfill this role.

 

pay icon

Vaccination Clinics Pay Practices for DUHS Team Members

Duke University Health System team members who are staffing vaccination clinics should follow these pay practices:

DUHS Bi weekly (non-exempt) Employees

  • Normal DUHS pay practices apply if you are working within your normal hours. Overtime also applies.
  • Clock in as you normally would using the appropriate COVID API Code:
Facility API Dept Description
1 1702 Blue Devil Tower (DUH)
1 1702 Karsh (DUH)
50 2696 Wheels (DRH)
60 6104 DRAH VACCINE CLINIC
4 2693 DPC COVID VACCINE CLINIC

 

  • There is a separate sign-up process for Registrars via PRMO, COVID API Codes:
Facility API Dept Description
7 7318 Blue Devil Tower (PRMO)
7 7318 Karsh (PRMO)
7 7319 DRAH (PRMO)
7 7320 Wheels (PRMO)

 

  • The COVID API Code should correspond with the vaccination clinic, not your home entity if you are coming from a different part of the health system
  • Add a note of role performed as you clock-in.
  • Let your direct manager know about any over and above shifts you are working at the clinics.
  • PDC staff should visit this link for guidance.

DUHS Monthly (exempt) Employees

  • Normal DUHS pay practices apply if you are working within your normal hours.
  • If you are working over and above your FTE (normal worked hours) in a clinical role (reconsitutor, vaccinator, provider coverage) or clinical/registration team lead role, you may be eligible for supplemental payments. Check with your home HR department if you are unsure.
  • Be sure to let the vaccination clinic lead and your direct manager know if you are working over and above your normal worked hours in a role that is eligible for supplemental payment.